Is Cook Children's Health Care System a good company to work for?

Cook Children's Health Care System has an overall rating of 4.3 out of 5, based on over 855 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 78% of employees would recommend working at Cook Children's Health Care System to a friend and 80% have a positive outlook for the business. The best reviews about Cook Children's Health Care System have been left by employees working as Unit Secretary , Registered Nurse, BSN and Medical Assistant .

Does Cook Children's Health Care System pay their employees well?

According to anonymously submitted Glassdoor reviews, Cook Children's Health Care System employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Cook Children's Health Care System. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Cook Children's Health Care System?

78% of Cook Children's Health Care System employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cook Children's Health Care System 3.9 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Cook Children's Health Care System?

Registered Nurse (82) , Registered Nurse, BSN (44) , Medical Assistant (15) , PCT Patient Care Tech (15) , Unit Secretary (13) , Manager (11) , Director (10) , Program Specialist (10) , Medical Receptionist (8) , Nurse Practitioner (7) , Paramedic (7) , Patient Care Technician (7) , Pediatric Nurse Practitioner (7) , LVN (6) , Patient Access Representative (6)

What are the pros of working at Cook Children's Health Care System according to real employee reviews?

"Great benefits is all they offer" ((in 98 reviews)); "The people are great because they want to make a difference in children's lives" ((in 40 reviews)); "Great culture and the individuals that work for the organization are friendly." ((in 31 reviews)); "One of the better paying hospitals, frequent bonuses, and happy employees and patients." ((in 23 reviews)); "Great staff always super helpfuk" ((in 21 reviews))

What are the cons of working at Cook Children's Health Care System according to real employee reviews?

"Very low pay compared to other cities" ((in 45 reviews)); "Management is poor some areas." ((in 37 reviews)); "Bad managers that dont help" ((in 14 reviews)); "upper management don't value their long time staff." ((in 13 reviews)); "Terrible leadership and very unprofessional" ((in 10 reviews))

What are the top reviewed Cook Children's Health Care System locations?

Fort Worth , Dallas , Prosper , Dallas-Fort Worth , Arlington , Keller , Flower Mound , Mansfield , McKinney , North Richland Hills , New York , Abilene , Allen , Bedford , Hurst , Southlake , Canterbury , Colora , Sarasota , New Port Richey

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Cook Children's Health Care System

Cook Children's Health Care System reviews

4.3

78% would recommend to a friend

(812 total reviews)

Rick W. Merrill

90% approve of CEO

80% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Compensation and benefits

4.1

Career opportunities

3.9

Work/Life balance

3.6

Senior management

Cook Children's Health Care System has an employee rating of 4.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cook Children's Health Care System employee rating is 24% above average for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

812 reviews

2.0

Feb 26, 2014

Cook Children's is an excellent hospital, but human resources does not protect their employees from abusive supervisors.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Children's health and well being is cared for above many hospitals around the nation. They are highly regarded by the parents trusting the hospital to make their children well. The doctors and staff are top notch.

Cons

If you are not a manager or supervisor, depending on the department, you have no say when you have a problem with an abusive supervisor. Cook has a policy of backing the "supervisors 100%" because we have "devoted too much money in them" and the employee is "easily replaceable". When an incidence occurs that needs to be addressed by human resources, you are wasting your breath. Again, some departments have very little problems with it, there is at least 1 department that has an abusive supervisor, which is 1 too many.

3.0

Jan 2, 2016

good company if you fit in

Rn staff nurse

Recommend

CEO approval

Business Outlook

Pros

Excellent child life program Wonderful chaplains and palliative care program Physician-nurse relationships are the best I have ever experienced. As well as good utilization of nurse practitioners High level of autonomy for nurses Many opportunities for learning and development Nursing councils, committees and opportunities for research Education assistance Beautiful hospital with a nail salon for patients Generous end of the year bonus They try to help with staffing with incentives Free parking this is rare for other hospitals

Cons

There are the usual cons of nursing: the EMR, weekend and holiday requirements, and the long wait before switching to days. Benefits aren't as good as they used to be and the yearly raises are only 3%. Implementation of new policies can be confusing. My main cons are specifically directed to the culture of Cook. The different units and departments in the hospital to do not get along with each other. It's day shift versus night shift. The ER has issues and complaints with the PI, and the PI complains about the floors. It is not a cohesive environment and staff from different areas can be very rude to each other. It's an "us vs them" mentality. Specifically in the PI there is a lot of lateral violence. I have seen new orientees and nurse residents get subtly bullied out of the unit and hospital. New employees leave after only a short period of time. Many of the nurses in the PI are friends with the managers and have been on the unit for 10+ years and can get away with underhanded aggression. Promotions are based on who you know. Gossip is pervasive and spreads like wildfire. Once a person decides they don't like someone and the rest go along with it. If you're not with the "in crowd" you get treated poorly.

Cook Children's Health Care System Response

10y

Thank you for your feedback! If you would like to share your concerns with our Talent Management team, we would love to talk with you.

5.0

Oct 27, 2014

A great place to work.

Manager

Recommend

CEO approval

Business Outlook

Pros

Cook Children's is really a terrific place to work. The environment is warm and welcoming, the benefits are good, and the mission is more than a statement.

Cons

The compensation is on the lower end of the regional spectrum.

Viewing 1 - 3 of 812 Reviews

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Cook Children's is an excellent hospital, but human resources does not protect their employees from abusive supervisors.

good company if you fit in

A great place to work.

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