Micromanage central - Anonymous employee Costello Medical Employee Review

I am sorry to hear that you felt as though you were micromanaged at Costello Medical; it is an area we can look into, although our recent surveys suggest that satisfaction in this area is generally good – 84% of respondents in our annual Employee Survey were strongly satisfied or satisfied with their levels of autonomy in 2022, whilst 14% were somewhat satisfied. We do acknowledge that our newer joiners experience a greater level of guidance and oversight at first whilst they learn more about our projects; however, once an individual has proven themselves, we increasingly provide more responsibility and are delighted when individuals are enthusiastic and proactive about finding ways to take this on. Many colleagues have chosen to progress quickly at the company into more senior roles, which of course involve significantly increased autonomy. We are currently advertising externally for some senior as well as entry-level roles in our scientific teams, and we’ve previously appointed individuals to certain Operations roles (e.g. Head of Finance; Head of Legal) who have extensive prior experience at other organisations. However, generally we’re proud of our philosophy and long history of promoting internally and giving the vast majority of opportunities to those already within the company who show potential. We believe in the people we recruit at entry level, we want to support them in building their careers here with us, and this is unlikely to change in future. Feedback from our last employee survey in 2022 shows that over 92% of individuals trust in the senior management team to lead the company to future success. While we’re sorry you weren’t satisfied with this during your time at Costello Medical, and please be assured that we take your less positive experience seriously, hopefully these data are reassuring to you. One of our key values is quality, and our high quality work is one of the reasons that our clients return to us. Feedback to our colleagues is therefore a key part of this, and in turn supports our colleagues’ development in their current roles and beyond. We by no means expect a brand new joiner to do everything perfectly from the onset, and we have many support measures in place, as well as a comprehensive training programme, to ensure that colleagues are given the support and opportunities required to develop. We are sorry again to hear that your experience at the company was less positive, but thank you again for taking the time to leave your review.