Overworked and undervalued - Anonymous employee Coury Hospitality Employee Review

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You’ll get plenty of hours

Cons

Most of the staff (at the first national) hates their jobs. They feel significantly undervalued and over worked. They are expected to do more work load but are not compensated for it. Instead of hiring more staff and/or investing back into their employees, they’re rather spend their money on advertising. They have managers over working but don’t want to match their pay for their efforts. Instead, they’d rather actually just give them more work and expect them to suck it up and take it. Nepotism is all the first national runs on. Good luck working hard and being recognized unless you know who’s butt to kiss

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Coury Hospitality Response
4mo
Thank you for taking the time to share your feedback. We genuinely appreciate hearing from our current curators, especially those who have been with us for several years. It’s difficult to read that you’re feeling overworked and undervalued. That’s not the experience we strive to create. Hospitality is demanding by nature, but it should never come at the expense of feeling respected, supported, or fairly recognized for your contributions. We take concerns about workload, compensation, and leadership culture seriously. Staffing levels, manager support, and pay practices are topics we continuously evaluate, and feedback like yours helps us identify where we may be falling short at the property level. We also want to be clear that favoritism or fear-based communication is not aligned with our values or expectations of our leaders. If you’re open to it, we would truly welcome a direct conversation at hrteam@couryh.com. Anonymous reviews are helpful, but they limit our ability to dig deeper and address specific concerns. Our goal is always to create an environment where curators feel heard, safe to speak up, and confident that their hard work matters. Thank you again for your honesty. We remain committed to improving the experience for every curator and ensuring that leadership is accountable to the standards we set for ourselves.

Explore other reviews about Coury Hospitality

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Allows for a lot of learning Lots of schedule flexibility

Cons

Not the most amount of growth opportunities depending on what you want to do.

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Coury Hospitality Response
2d
Thank you for sharing your experience with Coury Hospitality! We’re glad you found opportunities to learn while benefiting from the flexibility your role provided. We also appreciate your honest feedback regarding career growth. We are continually working to create clearer development pathways and help our Curators explore opportunities across our growing portfolio. Thank you for the time you spent with us, and we wish you continued success in your career!
2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, and that’s about it.

Cons

Honestly, there’s just a huge disconnect between HQ and the hotels. Lack of accountability at HQ.

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Coury Hospitality Response
1mo
Thank you for sharing your feedback. We’re glad to hear you feel our pay is competitive, but we’re disappointed to hear you feel a disconnect between HQ and our hotels. We know strong communication and accountability are critical to supporting our property teams, and feedback like this helps us identify where we need to strengthen that connection. We appreciate you taking the time to share your perspective.
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