Just run. - Anonymous employee Coury Hospitality Employee Review

1.0
Jun 25, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish I could think of just one.

Cons

Bully culture, inappropriate relations between staff and management, favoritism, awful working conditions (overworking, unsanitary conditions, broken equipment, broken ac, and leaks flooding the kitchen) are the norm at Ambassador Hotel OKC. Management loves to interrogate and intimidate staff. Psychological abuse, implied threats, and expoiltation are Jason and Danielle's MO to motivate staff. The environment is toxic and extremely oppresive. HR falsified my report, Jason and Danielle falsified my employee file. I have spoken to 2 separate employment attorneys who are willing to represent me in a lawsuit. Ambassador OKC is losing staff at an alarming rate and instead of doing better, they double down on staff that attempts to remain and help save the sinking ship. They will interview you and ask personal questions, make all of the promises about developing you professionally, and then weaponize your goals, dreams, and even basic needs. If you complain at all of set any form of boundary about how you're being treated, they retaliate by withholding your PTO, cutting your hours so you lose benefits, keeping so much staff on that is dilutes the tip pool so you can't make money, assigning you more work while letting their pets do literally nothing (like hanging out in a completely separate part of the building for hours at a time while they collect off of the tip pool) all while manipulating your pay down to nothing, and encouraging their pets to bully you. I fully expect to be rebuttaled by HR on this post. Just know they are disingenuous and only have an interest in executing damage control!

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Coury Hospitality Response
3y
I'm sorry to hear that your experience at one of our locations was not a positive one for you. Your feedback has been shared with the leadership team and I can assure you that HR at the local and corporate level are dedicated to making sure that all our curators are heard and that complaints of misconduct are investigated with the utmost diligence. Thank you for your feedback, Nora Miller Executive Director Talent Development, Culture & Engagement

Explore other reviews about Coury Hospitality

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Allows for a lot of learning Lots of schedule flexibility

Cons

Not the most amount of growth opportunities depending on what you want to do.

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Coury Hospitality Response
4d
Thank you for sharing your experience with Coury Hospitality! We’re glad you found opportunities to learn while benefiting from the flexibility your role provided. We also appreciate your honest feedback regarding career growth. We are continually working to create clearer development pathways and help our Curators explore opportunities across our growing portfolio. Thank you for the time you spent with us, and we wish you continued success in your career!
2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, and that’s about it.

Cons

Honestly, there’s just a huge disconnect between HQ and the hotels. Lack of accountability at HQ.

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Coury Hospitality Response
1mo
Thank you for sharing your feedback. We’re glad to hear you feel our pay is competitive, but we’re disappointed to hear you feel a disconnect between HQ and our hotels. We know strong communication and accountability are critical to supporting our property teams, and feedback like this helps us identify where we need to strengthen that connection. We appreciate you taking the time to share your perspective.
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