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Covenant Health (Massachusetts)

Engaged Employer

Best job I ever had experience marred by outsourcing and mishandling of transition by senior leadership - IT Service Desk Analyst Covenant Health (Massachusetts) Employee Review

2.0
Nov 4, 2022
Recommend
CEO approval
Business Outlook

Pros

+ Pay was modest for the area. + Worked with a diverse set of applications and technologies. + Rewarding to help clinical and non-clinical staff resolve their technical issues. + Department had a great team collaboration. +Got to work from home.

Cons

- Change in company culture due to restructuring. organization disconnect between c-suite and the regional hospitals. Organization mission values only seem to be brought up / followed when convenient and otherwise forgotten. -Job outsourced to a 3rd party vendor under precarious circumstances, was given no option of transfer between organization leadership and the 3rd party contractor.

Explore other reviews about Covenant Health (Massachusetts)

5.0
Nov 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Great team atmosphere, motivating bosses, flexible, caring work environment

Cons

Premiums are a little high.

3.0
Aug 14, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My coworkers were great to work with and I could always count on the team for help.

Cons

There was very little support from management at the top, but mid-level management was helpful if you had a good relationship with them. IT was outsourced to a third party.

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