Great people - bad management and disorganized direction - Advisor Coveo Solutions Employee Review

2.0
Nov 22, 2022
Recommend
CEO approval
Business Outlook

Pros

A lot of the people who work here are genuinely great individuals who will go out of their way to fight for you or help however they can. The offices in Canada are beautiful but there is little investment outside of their home country.

Cons

The management team frequently changes direction and limits product development because no plan can be stuck to. Salaries and benefits are 10+ years behind the tech average, their PTO policy is very restrictive and they will try to claw any compensation back they can, including limiting bonuses with vague thresholds or fine print requirements.

Explore other reviews about Coveo Solutions

5.0
Aug 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great product and Sales Leadership

Cons

Lots of competitors trying to recruit top talent

1
2.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Coveo has a great product and a good group of people with whom you interact on a daily basis. Good commission rates and quota seems to be achievable as a yearly quota, even though you are measured quarterly.

Cons

Less than a week and a half in, I was asked by management how my pipeline build was going. It went downhill from there. There are many unrealistic goals for pipeline building and expectations of the number of qualified deals you have to pipe each month. Quota starts on day one and is completely misaligned with the average sales cycle, putting you in a hole almost immediately from a quarterly quota attainment standpoint. You as the Account Executive are the only one responsible for pipeline build, no other teams are accountable, which was not communicated in the hiring process. Meetings are focused exclusively on what you're doing to drive business, with little to no interest in where you may be facing challenges or how the organization can help you in those deals. There’s no feedback loop or collaboration between Sales and Management, making it difficult to raise concerns, share ideas, or get the help needed to succeed. Additionally, there are no team meetings to collaborate on what’s working or not—leaving reps isolated and unsupported. In my experience to date, it can be a very demotivating place to work.

9
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Coveo Solutions Response
10mo
Hello, Thank you for taking the time to share your feedback with us. We will take your feedback into consideration as we continue to reflect on our approach. The Coveo Team
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