Customer care - Customer Service Representative (CSR) Cox Communications Employee Review

Users say... "Cox offers great benefits and is the big player in the region where I worked." "Good pay but not always worth the frustration of on going metrics and goal changes." "I was also able to hire many great people which made it a fantastic place to work." "Great culture and community!" "Great Work Life balance!" 

Users say... "Poor management and team wotk" "The information received between different markets or heck even different managers is completely different." "Long hours in the field and the fun that is working in the weather as a technician." "constant changes in job role, upper management seemed to not understand whats best for employees and clients." "I got lucky to have a good supervisor."