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Crane Payment Innovations

Part of Crane NXT

Engaged Employer

Don’t Believe the “Hype” - Engineer Crane Payment Innovations Employee Review

1.0
Mar 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Office is decent. Location is ok if you live in the western Philadelphia suburbs (close to major highways)

Cons

Be wary of some of the good reviews. Both the overall and CEO approval ratings have gone up in recent months; an effort to help curb a lot of negative responses. How to put this lightly...CPI is a sinking ship. They cannot attract new talent for a variety of reasons; pay, location, benefits, etc. Those, who had the means to do so, have already left. Good associates with a wealth of experience and knowledge with previous iterations of CPI (MEI, Mars) have either long since left or, as they were usually well-compensated, been terminated. What’s left is incompetent management with a lack of quality associates. Since acquiring MEI from Bain Capital, Crane Co has slowly, but surely, squeezed the profit and from this once thriving company. If this version of “lean” was their goal, they’ve definitely succeeded.

Explore other reviews about Crane Payment Innovations

5.0
Nov 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great office space, nice cafeteria, good work-life balance

Cons

most people work from home

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Crane Payment Innovations Response
6mo
We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.
2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Vehicle and gas are perks, ok salary, but not awesome.

Cons

Slowly micromanaging us to death. They invent new ways to deny us a bonus every few months. Individual pay raises are not really based on performance as they claim. I’m not sure upper management even understands what we do, as very little of their directives make sense in practicality. The words they say in meetings cannot be trusted. To borrow an old saying: “They will pee on your leg and tell you it’s raining.” Local Branch Managers are afraid to say anything negative. District Managers are inept, at best. Regional Managers only care about control. Don’t you dare point out problems or you’ll be a problem yourself. Toxic culture of obedience by fear and retribution.

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