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Crane Payment Innovations

Part of Crane NXT

Engaged Employer

All the bad reviews are RIGHT! - Anonymous employee Crane Payment Innovations Employee Review

1.0
Mar 9, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are really great.

Cons

The culture is the worst I’ve ever been a part of. The problem really does start at the top with the CEOs leadership. The leadership team of CPI has very little autonomy to run the business as they wish. They hire really talented people and then run them to the ground with weekly reports (“Hey boss, here’s everything I did this week”) and stringent ways of working. They don’t value diverse thinking - at all. They don’t even pretend to want to listen. They have laid off so many people and no one feels secure in their jobs. They are also losing people faster than they can replace them. It’s a real shame - the people there are really great and would do anything to help one another but the leadership and culture is truly awful.

Explore other reviews about Crane Payment Innovations

5.0
Nov 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great office space, nice cafeteria, good work-life balance

Cons

most people work from home

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Crane Payment Innovations Response
6mo
We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.
2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Vehicle and gas are perks, ok salary, but not awesome.

Cons

Slowly micromanaging us to death. They invent new ways to deny us a bonus every few months. Individual pay raises are not really based on performance as they claim. I’m not sure upper management even understands what we do, as very little of their directives make sense in practicality. The words they say in meetings cannot be trusted. To borrow an old saying: “They will pee on your leg and tell you it’s raining.” Local Branch Managers are afraid to say anything negative. District Managers are inept, at best. Regional Managers only care about control. Don’t you dare point out problems or you’ll be a problem yourself. Toxic culture of obedience by fear and retribution.

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