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      Crane Payment Innovations

      Part of Crane NXT

      Engaged Employer

      Crane Payment Innovations reviews

      Senior Management Mistakes - Production Crane Payment Innovations Employee Review

      2.0
      May 18, 2021
      Production
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company was built by people who understood the markets and created innovative products that greatly advanced the business mostly during the 1990s and early 2000s.

      Cons

      The CEO was the 3rd generation of the original owner and senior management mostly consisted of his college friends. They made some good decisions but overall none of them would have elevated higher than middle management in any other corporation. The final death blow that forced the sale to CPI was their purchase of a warehouse full of Chinese ATMs that the company had no core competency to sell and support. Not to mention they entered a 30+ year old declining market. The CEO was forced into a Co-CEO position about a year prior to the sale probably to help guide the family out of a pending financial catastrophe.

      Explore other reviews about Crane Payment Innovations

      5.0
      Nov 17, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office space, nice cafeteria, good work-life balance

      Cons

      most people work from home

      avatar
      Crane Payment Innovations Response
      6mo
      We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.
      2.0
      Jul 8, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vehicle and gas are perks, ok salary, but not awesome.

      Cons

      Slowly micromanaging us to death. They invent new ways to deny us a bonus every few months. Individual pay raises are not really based on performance as they claim. I’m not sure upper management even understands what we do, as very little of their directives make sense in practicality. The words they say in meetings cannot be trusted. To borrow an old saying: “They will pee on your leg and tell you it’s raining.” Local Branch Managers are afraid to say anything negative. District Managers are inept, at best. Regional Managers only care about control. Don’t you dare point out problems or you’ll be a problem yourself. Toxic culture of obedience by fear and retribution.

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