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      Crane Payment Innovations

      Part of Crane NXT

      Engaged Employer

      Crane Payment Innovations reviews

      Stay FAR FAR Away! - Service Crane Payment Innovations Employee Review

      1.0
      Jun 14, 2024
      Service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people in the field trying to do their job.

      Cons

      Upper management is oblivious to how to run a service department! Cummins Allison was a succesful privately owned company until a little over four years ago when CPI purchased. First thing CPI did was bring in new leadership from the outside which was the beginning of the downfall. We are under the third leadership group in four years, all came in knowing nothing about the business. Current leadership is failing miserably and the CEO isn't doing anything about it. Good, experienced employees are leaving, morale is at an all-time low.

      avatar
      Crane Payment Innovations Response
      2y
      Your feedback is appreciated, and we thank you for taking the time to share your concerns with us. If you're comfortable, we invite you to provide more details about your experience by contacting Human Resources at hr.feedback@cranepi.com. Your insights can give valuable perspectives that help us assess and address any discrepancies between our values and the employee experience.

      Explore other reviews about Crane Payment Innovations

      5.0
      Nov 17, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office space, nice cafeteria, good work-life balance

      Cons

      most people work from home

      avatar
      Crane Payment Innovations Response
      6mo
      We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.
      2.0
      Jul 8, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vehicle and gas are perks, ok salary, but not awesome.

      Cons

      Slowly micromanaging us to death. They invent new ways to deny us a bonus every few months. Individual pay raises are not really based on performance as they claim. I’m not sure upper management even understands what we do, as very little of their directives make sense in practicality. The words they say in meetings cannot be trusted. To borrow an old saying: “They will pee on your leg and tell you it’s raining.” Local Branch Managers are afraid to say anything negative. District Managers are inept, at best. Regional Managers only care about control. Don’t you dare point out problems or you’ll be a problem yourself. Toxic culture of obedience by fear and retribution.

      1
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