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      Crane Payment Innovations

      Part of Crane NXT

      Engaged Employer

      Crane Payment Innovations reviews

      A mixed bag - Field Service Technician II Crane Payment Innovations Employee Review

      3.0
      Jul 31, 2024
      Field service technician ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you love to Drive, this is the company for you. Lots of travel to Rural/Remote locations with a Company Vehicle and reasonable reimbursement. Low management intervention in your day to day work. Some flexibility in scheduling. A solid mix between Solo and Team-Oriented work.

      Cons

      Top-Heavy management wise, with upper management out of touch with ground level staff. Product training is sparsely timed (or non-existent) outside of the US. Slow and baffling supply chain issues for High Frequency parts. Depending on your geographic location, overtime is both necessary for day to day survival and to maintain service level.

      avatar
      Crane Payment Innovations Response
      1y
      Thank you for sharing your experience, and we appreciate your feedback. We will share your comments with our leadership team for discussion, as we are always striving to improve ourselves as a business. Best wishes from our team.

      Explore other reviews about Crane Payment Innovations

      5.0
      Nov 17, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office space, nice cafeteria, good work-life balance

      Cons

      most people work from home

      avatar
      Crane Payment Innovations Response
      6mo
      We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.
      2.0
      Jul 8, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vehicle and gas are perks, ok salary, but not awesome.

      Cons

      Slowly micromanaging us to death. They invent new ways to deny us a bonus every few months. Individual pay raises are not really based on performance as they claim. I’m not sure upper management even understands what we do, as very little of their directives make sense in practicality. The words they say in meetings cannot be trusted. To borrow an old saying: “They will pee on your leg and tell you it’s raining.” Local Branch Managers are afraid to say anything negative. District Managers are inept, at best. Regional Managers only care about control. Don’t you dare point out problems or you’ll be a problem yourself. Toxic culture of obedience by fear and retribution.

      1
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