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Crash Champions

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Crash Champions reviews

Trash champions - Automotive Service Advisor Crash Champions Employee Review

1.0
Nov 16, 2025
Automotive service advisor
Recommend
CEO approval
Business Outlook

Pros

Pays decently - If you’re on your DO’s good side. You’ll work with some great people.

Cons

Management is horrible. There’s quite literally nothing good to say about them. They don’t leave their homes, they micro manage, and they fail to maintain any sort of professional standard because they stretch themselves too thin. Store management is never at the shop and when brought up to upper management, it’s gets blown off and they’ll gaslight you into thinking you’re the problem. When trying to get paid on 4 different claims that closed incorrectly, was told that they can’t, would add my commissions later but never did, showing utter incompetence.

Explore other reviews about Crash Champions

5.0
Jul 14, 2026
Director of national accounts
Recommend
CEO approval
Business Outlook

Pros

Crash Champions cares about their teammates, customers and insurance partners - once you get in the door and prove yourself you have chance to move up in the company.

Cons

You will work hard but as long as you have good time management skills you can have a good work like balance.

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Crash Champions Response
21h
Thank you for sharing your experience and for your more than 10 years with Crash Champions. We're grateful for your recognition of our commitment to supporting our teammates, customers, and insurance partners. It's especially meaningful to hear that you've experienced opportunities for growth and advancement throughout your career. We believe that when our team members feel supported and empowered, it creates better outcomes for our customers and communities. Thank you for your dedication, contributions, and continued commitment to Crash Champions. We wish you continued success in your career with us.
2.0
Jul 2, 2026
Automotive estimator
Recommend
CEO approval
Business Outlook

Pros

Decent pay, 50% up to 6% 401k matching is ok. Thats really about it.

Cons

Was there for almost 5 years, 3 as a GM & 2 as an estimator. At some point it turned into a money grab. They try to sell you the koolaid saying that they are all about Happy employees, good repairs, happy customers… Unfortunately my experience was always sales being top priority. Push the cars out the door so we can make the numbers. If you good with having an enormous amount of unnecessary pressure put on you and having to redo comebacks constantly because you don’t have time to even do a proper QC check, then be my guest and good luck! Estimator are set up for failure because of the amount of work you are expected to do. It’s really insane, and this is coming from a 3 year manager. And work life balance is not a concern. They want everything done yesterday! The word “urgency” gets tossed around A LOT.

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Crash Champions Response
2w
Thank you for sharing your feedback and for the many years you've spent with Crash Champions. We appreciate the perspective you've provided from both estimator and leadership roles. We're disappointed to hear that your experience did not reflect the culture and values we strive to create for our team members. Delivering safe, quality repairs, supporting our employees, and earning customer trust are fundamental to who we are, and we recognize that maintaining the right balance between performance expectations and team support is critical. We value candid feedback like yours because it helps us identify opportunities to improve. We would welcome any opportunity for feedback and growth. Please reach out to info@crashchampions.com so our team can directly get in contact with you.
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