Harassing Company - Instructional Assistant Cross Country Employee Review

1.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You get paid weekly and the rate isn't low.

Cons

The entire hiring process was unorganized and they should pay you for how long it takes to complete. Also I don't understand any of these temp agencies giving you the work address last minute because for me that's a big deal. What makes me upset is the constant calls and text messages and trying to get personal. They call you any given time for no reason at all they don't even have a reason. They also put almost everything on you at last minute. I didn't want to take a job because it was 17 miles away and I told them it wasn't going to work and they kept forcing the situation and it didn't work. If they would have been upfront with the address I would have knew this ahead of time......I literally blocked them because I didn't want the job and they started calling from someone else phone. Unorganized and Harassing company.

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Cross Country Response
5mo
We are very sorry to hear about your experience with us, as it does not reflect our intentions or expectations as an award-winning staffing company. We take these responses very seriously, and if you feel so inclined, please email HRHelp@crosscountry.com so we may discuss the details further.

Explore other reviews about Cross Country

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, flexibility and commission

Cons

Taking on too many responsibilities beyond your primary role simultaneously can create challenges.

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Cross Country Response
6d
Thank you for your review and for sharing your experience with Cross Country. We’re pleased to hear that you had a positive experience overall. We are always looking for ways to improve and appreciate your feedback as we continue to enhance the support and service we provide to our employees, clinicians, and clients. If there is anything we can do to make your experience even better, we would love to hear from you. Thank you for choosing Cross Country, and we look forward to continuing to work with you.
1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first environment, co workers are great.

Cons

I genuinely wanted to build a long-term career with the company. Unfortunately, my experience was impacted by repeated instances where commitments made by leadership were not followed through. Within the Enterprise Sales division, I observed significant leadership and organizational challenges during my time there. Communication around compensation, commission plans, and career advancement was often inconsistent. There were multiple discussions about updated commission structures, increased earning opportunities, and promotional paths that ultimately did not materialize, which made it difficult to maintain confidence in leadership. I also perceived inconsistency in how employees were evaluated and retained. It often appeared that personal relationships influenced opportunities and employment decisions more than performance, which negatively affected morale across the team. It’s disappointing because I believe the company has talented people and strong potential. I truly wish my experience at Cross Country had been different.

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Cross Country Response
6d
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. At Cross Country, we strive to provide a positive experience for everyone we serve, and we take all feedback seriously. If you're willing, we'd appreciate the opportunity to learn more about your experience and discuss how we can improve.
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