Good place to start in health care - Home Health Aid Cross Country Employee Review

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, diverse assignments, overtime, BLS paid for by company, shifts at Innovage

Cons

Shifts are spaced out between clients, learning on the job, minimal training,

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Cross Country Response
5d
Thank you for taking the time to share your feedback! We're glad to hear you had a positive experience with Cross Country. We appreciate your comments and are always looking for ways to improve so we can provide an even better experience in the future. Thank you for choosing Cross Country, and we look forward to working with you again.

Explore other reviews about Cross Country

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication with our recruiter

Cons

None. I had a great experience with Cross Country

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Cross Country Response
5d
Thank you for your wonderful review! We're thrilled to hear you had a positive experience with Cross Country. Providing exceptional service and supporting our healthcare professionals and clients is always our top priority. We appreciate your feedback and look forward to continuing to work with you!
1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first environment, co workers are great.

Cons

I genuinely wanted to build a long-term career with the company. Unfortunately, my experience was impacted by repeated instances where commitments made by leadership were not followed through. Within the Enterprise Sales division, I observed significant leadership and organizational challenges during my time there. Communication around compensation, commission plans, and career advancement was often inconsistent. There were multiple discussions about updated commission structures, increased earning opportunities, and promotional paths that ultimately did not materialize, which made it difficult to maintain confidence in leadership. I also perceived inconsistency in how employees were evaluated and retained. It often appeared that personal relationships influenced opportunities and employment decisions more than performance, which negatively affected morale across the team. It’s disappointing because I believe the company has talented people and strong potential. I truly wish my experience at Cross Country had been different.

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Cross Country Response
5d
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. At Cross Country, we strive to provide a positive experience for everyone we serve, and we take all feedback seriously. If you're willing, we'd appreciate the opportunity to learn more about your experience and discuss how we can improve.
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