Chaos Under The Big Top – An Infestation of Unprofessional and Unethical Behavior - Anonymous employee Cross Country Employee Review

1.0
Sep 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Health benefits, vacation, personal days, 401k - Pay every two weeks - Experience that one can gain in the healthcare staffing industry

Cons

I worked there for about four years. That was plenty enough for me. How do we do business development and recruit nurses when ethics go out the window everywhere you look? I had to leave. I couldn’t bare the chaos and toxicity another day. Seeing myself and my coworkers being treated like circus animals or like greyhounds at the race track jumping through hoops for amusement. My husband was so happy when I started there as was I. I had energy, passion, motivation, and dreams. I believed in the company and what it stood for and what they preached (on paper anyway). Sadly it got to the point where I absolutely dreaded going there every morning. Having to endure my supervisor’s spirit-breaking/humiliating behavior made every day just awful. Making the decision to leave was the best decision I could ever make for myself personally and professionally. - No professional development - Debilitating and demoralizing atmosphere - Employees looked at as disposable minions - not developed, mentored or coached properly. - Gossipy environments (from the top down) - Condescending, humiliating and unethical behavior from management and senior management - Zero support from advertising when we really needed it – completely rudderless - Retaliation! Welcome to the worldwide leader in retaliation. I don’t care what they tell you in their books or whatever, retaliation there runs wild. There’s no confidentiality and those in management love to reteliate. Do they get in trouble for it? No.. cause they have power and when you have power, you’re not accountable. - Manipulation/harassment - Disconnected HR department. Shame on them! Pathetic. So many coworkers (including myself twice) complained. They see what’s going on and make you feel like a moron when you approach them. Utterly disgusting. They are the ones that should step in when things are not right. Sadly they’ve become the puppets of management and have to turn their backs on employees out of fear of their own jobs. Sadly employees with concerns had nobody to turn to. - Systems and technology are ancient - Extremely low morale

Explore other reviews about Cross Country

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, flexibility and commission

Cons

Taking on too many responsibilities beyond your primary role simultaneously can create challenges.

avatar
Cross Country Response
6d
Thank you for your review and for sharing your experience with Cross Country. We’re pleased to hear that you had a positive experience overall. We are always looking for ways to improve and appreciate your feedback as we continue to enhance the support and service we provide to our employees, clinicians, and clients. If there is anything we can do to make your experience even better, we would love to hear from you. Thank you for choosing Cross Country, and we look forward to continuing to work with you.
1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first environment, co workers are great.

Cons

I genuinely wanted to build a long-term career with the company. Unfortunately, my experience was impacted by repeated instances where commitments made by leadership were not followed through. Within the Enterprise Sales division, I observed significant leadership and organizational challenges during my time there. Communication around compensation, commission plans, and career advancement was often inconsistent. There were multiple discussions about updated commission structures, increased earning opportunities, and promotional paths that ultimately did not materialize, which made it difficult to maintain confidence in leadership. I also perceived inconsistency in how employees were evaluated and retained. It often appeared that personal relationships influenced opportunities and employment decisions more than performance, which negatively affected morale across the team. It’s disappointing because I believe the company has talented people and strong potential. I truly wish my experience at Cross Country had been different.

avatar
Cross Country Response
6d
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. At Cross Country, we strive to provide a positive experience for everyone we serve, and we take all feedback seriously. If you're willing, we'd appreciate the opportunity to learn more about your experience and discuss how we can improve.
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