Only good thing is that it's remote - Compliance Coordinator Cross Country Employee Review

1.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

- Completely remote; - Somewhat independent work

Cons

- Managers and upper management claim to listen to feedback and provide support, but blatantly do not; - HR is non-existent, not supportive, and provides no assistance to employees with actual workplace and discrimination issues that were brought to them with documented times and dates (they never responded via email nor IM); - Having to enter the same information that is in the company system for an employee/medical professional and also having to respond to emails to coworkers who can easily get an update from the company system. Redundancy is high; - Dealing with several different coworkers (who have been with the company for several years) every day who don't understand the process; - Managers will prevent you from being promoted because they are understaffed; - Performance not based on production (which is tracked), but how the manager feels about you - The CEO wants you to put the company first and he says it in all of their little webinars. RED FLAG

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Cross Country Response
3y
It pains us to hear that your experience at our award-winning staffing company wasn't the best. For us to improve employee satisfaction, we kindly suggest you discuss this matter further by contacting HRHelp@crosscountry.com.

Explore other reviews about Cross Country

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, flexibility and commission

Cons

Taking on too many responsibilities beyond your primary role simultaneously can create challenges.

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Cross Country Response
6d
Thank you for your review and for sharing your experience with Cross Country. We’re pleased to hear that you had a positive experience overall. We are always looking for ways to improve and appreciate your feedback as we continue to enhance the support and service we provide to our employees, clinicians, and clients. If there is anything we can do to make your experience even better, we would love to hear from you. Thank you for choosing Cross Country, and we look forward to continuing to work with you.
1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first environment, co workers are great.

Cons

I genuinely wanted to build a long-term career with the company. Unfortunately, my experience was impacted by repeated instances where commitments made by leadership were not followed through. Within the Enterprise Sales division, I observed significant leadership and organizational challenges during my time there. Communication around compensation, commission plans, and career advancement was often inconsistent. There were multiple discussions about updated commission structures, increased earning opportunities, and promotional paths that ultimately did not materialize, which made it difficult to maintain confidence in leadership. I also perceived inconsistency in how employees were evaluated and retained. It often appeared that personal relationships influenced opportunities and employment decisions more than performance, which negatively affected morale across the team. It’s disappointing because I believe the company has talented people and strong potential. I truly wish my experience at Cross Country had been different.

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Cross Country Response
6d
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. At Cross Country, we strive to provide a positive experience for everyone we serve, and we take all feedback seriously. If you're willing, we'd appreciate the opportunity to learn more about your experience and discuss how we can improve.
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