Worst company ever - Recruiter Cross Country Employee Review

1.0
Dec 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Working from home with company supplied computers

Cons

They promote based on friendships, not on experience or who is best for the job. ZERO communication. They lay people off and then brag about it on the earnings calls. Prepare for quarterly layoffs. They do NOT care about people, staff or their nurses. They've shown it time and time again. Their words say they care about work/life balance, but their actions say something completely different. If you apply to internal positions, prepare to be ghosted or gaslighted. Unreasonable goals. Any of the good reviews on here are lies and fake. Trust the bad ones, they are the real ones. RUN RUN RUN.

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Cross Country Response
2y
We are very disappointed to read your review and would like to hear more about it. We take these responses very seriously and they only help us improve our overall culture. If you feel so inclined, please email HRHelp@crosscountry.com so we may discuss the details further. Thank you for your feedback.

Explore other reviews about Cross Country

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, flexibility and commission

Cons

Taking on too many responsibilities beyond your primary role simultaneously can create challenges.

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Cross Country Response
6d
Thank you for your review and for sharing your experience with Cross Country. We’re pleased to hear that you had a positive experience overall. We are always looking for ways to improve and appreciate your feedback as we continue to enhance the support and service we provide to our employees, clinicians, and clients. If there is anything we can do to make your experience even better, we would love to hear from you. Thank you for choosing Cross Country, and we look forward to continuing to work with you.
1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first environment, co workers are great.

Cons

I genuinely wanted to build a long-term career with the company. Unfortunately, my experience was impacted by repeated instances where commitments made by leadership were not followed through. Within the Enterprise Sales division, I observed significant leadership and organizational challenges during my time there. Communication around compensation, commission plans, and career advancement was often inconsistent. There were multiple discussions about updated commission structures, increased earning opportunities, and promotional paths that ultimately did not materialize, which made it difficult to maintain confidence in leadership. I also perceived inconsistency in how employees were evaluated and retained. It often appeared that personal relationships influenced opportunities and employment decisions more than performance, which negatively affected morale across the team. It’s disappointing because I believe the company has talented people and strong potential. I truly wish my experience at Cross Country had been different.

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Cross Country Response
6d
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. At Cross Country, we strive to provide a positive experience for everyone we serve, and we take all feedback seriously. If you're willing, we'd appreciate the opportunity to learn more about your experience and discuss how we can improve.
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