Would not recommend - Recruiter Cross Country Employee Review

2.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

- benefits are ok - diverse and inclusive staff - good PTO

Cons

This is a company that does not care about its employees. They encourage you to work outside of work hours and on weekends. They do not care about work life balance. They encourage burnout and only care about the bottom line. They don’t care how tired you are. They will put you on a pip after 1 bad week and will fire you without warning. Turnover is high, there is so much micromanaging. Rules are constantly changing and if you complain nothing is done. A member of upper management literally said this job will stress you out and make you cry and if you can’t handle it then it’s not the job for you. If you care about your mental health and want to be valued as a human being. This is not the job for you! Also the commission structure is trash and the base is low, your first year you only get $300 per contract.

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Cross Country Response
2y
We are disappointed to read your review and take all feedback such as yours very seriously. We continually strive to improve our workplace. Please reach out to discuss this matter confidentially at your earliest convenience by emailing HRHelp@crosscountry.com.

Explore other reviews about Cross Country

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, flexibility and commission

Cons

Taking on too many responsibilities beyond your primary role simultaneously can create challenges.

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Cross Country Response
6d
Thank you for your review and for sharing your experience with Cross Country. We’re pleased to hear that you had a positive experience overall. We are always looking for ways to improve and appreciate your feedback as we continue to enhance the support and service we provide to our employees, clinicians, and clients. If there is anything we can do to make your experience even better, we would love to hear from you. Thank you for choosing Cross Country, and we look forward to continuing to work with you.
1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first environment, co workers are great.

Cons

I genuinely wanted to build a long-term career with the company. Unfortunately, my experience was impacted by repeated instances where commitments made by leadership were not followed through. Within the Enterprise Sales division, I observed significant leadership and organizational challenges during my time there. Communication around compensation, commission plans, and career advancement was often inconsistent. There were multiple discussions about updated commission structures, increased earning opportunities, and promotional paths that ultimately did not materialize, which made it difficult to maintain confidence in leadership. I also perceived inconsistency in how employees were evaluated and retained. It often appeared that personal relationships influenced opportunities and employment decisions more than performance, which negatively affected morale across the team. It’s disappointing because I believe the company has talented people and strong potential. I truly wish my experience at Cross Country had been different.

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Cross Country Response
6d
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. At Cross Country, we strive to provide a positive experience for everyone we serve, and we take all feedback seriously. If you're willing, we'd appreciate the opportunity to learn more about your experience and discuss how we can improve.
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