Caregivers deserve more - In Home Caregiver Cross Country Employee Review

2.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, you get to choose your hours and shifts, staff is for the most part helpful when asked questions or need immediate help.

Cons

Don't specify the duties for shifts that are posted, difficulty receiving a response from staff or supervisors, and for the amount of work you do the benefits or bonuses are not met.

avatar
Cross Country Response
1y
Thank you for your thoughtful feedback and for your dedication over the past several years. We’re glad to hear you value the flexibility and support from our team, and we recognize the importance of clear communication and fair recognition for the hard work our caregivers do every day. Your suggestions about improving shift details, response times, and fostering stronger interpersonal connections are appreciated and will be shared with the appropriate teams. We’re committed to making meaningful improvements and value your voice in that process.

Explore other reviews about Cross Country

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, flexibility and commission

Cons

Taking on too many responsibilities beyond your primary role simultaneously can create challenges.

avatar
Cross Country Response
1w
Thank you for your review and for sharing your experience with Cross Country. We’re pleased to hear that you had a positive experience overall. We are always looking for ways to improve and appreciate your feedback as we continue to enhance the support and service we provide to our employees, clinicians, and clients. If there is anything we can do to make your experience even better, we would love to hear from you. Thank you for choosing Cross Country, and we look forward to continuing to work with you.
1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote first environment, co workers are great.

Cons

I genuinely wanted to build a long-term career with the company. Unfortunately, my experience was impacted by repeated instances where commitments made by leadership were not followed through. Within the Enterprise Sales division, I observed significant leadership and organizational challenges during my time there. Communication around compensation, commission plans, and career advancement was often inconsistent. There were multiple discussions about updated commission structures, increased earning opportunities, and promotional paths that ultimately did not materialize, which made it difficult to maintain confidence in leadership. I also perceived inconsistency in how employees were evaluated and retained. It often appeared that personal relationships influenced opportunities and employment decisions more than performance, which negatively affected morale across the team. It’s disappointing because I believe the company has talented people and strong potential. I truly wish my experience at Cross Country had been different.

avatar
Cross Country Response
1w
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. At Cross Country, we strive to provide a positive experience for everyone we serve, and we take all feedback seriously. If you're willing, we'd appreciate the opportunity to learn more about your experience and discuss how we can improve.
See reviews by: Helpful|Rating|Date|All