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Crystalia Glass

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Sketchy company - Customer Service Representative Crystalia Glass Employee Review

1.0
Jun 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible lunch hour. Laid back culture.

Cons

The place has no organization. Customers would be calling and complaining (or new customers would be calling for quotes) and you'd have management tell you to just move on to the next thing that pops up. As a result, whoever called before would get their issue pushed back. Suppliers weren't happy due to unpaid bills and management would have you talk to them and tell you not to give them the phone. There were 3 managers and there was no one general direction to follow. The positive reviews were highly likely written by the owners or the secretary. I'd pass this opportunity on unless you somehow become invested in this business and are treated like a partner.

Explore other reviews about Crystalia Glass

5.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Well organized growing company with a lot of opportunities. Also, take great care of people! I had a challenging situation in life and the company was very flexible to help me through it!

Cons

High paced environment but well structured environment. Can be somewhat stressful sometimes, but the support is there

5.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

- The company offers a friendly, supportive, and modern work environment. - Great team — people are young, helpful, and easy to work with. - The leadership team is fair, approachable, and professional. They genuinely listen and help resolve issues quickly. - Salary is always paid on time and matches what was agreed upon. - Good work-life balance — regular weekends off, and extra hours are optional and easy to arrange. - Lots of opportunities to learn and grow professionally.

Cons

- The onboarding process can be a bit challenging at first, but it helps you understand the job well. - Sometimes communication between departments could be smoother, especially during busy periods.

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