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      CubeSmart Self Storage

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      CubeSmart Self Storage reviews

      Culture of Lies - Anonymous employee CubeSmart Self Storage Employee Review

      1.0
      Jun 1, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working with wonderful customers.

      Cons

      This company's culture is all based on lies. "get the sale...don't tell the customer about insurance requirements." "Get the sale...don't tell the customer about condensation. (causes mold)" "Get the sale...don't tell the customer there WILL be a rent increase at least once a year." How about patting the staff on the head and giving out "awards" then firing them for the most stupid excuses possible. Lying about schedules. (no flexibility, forget going to church on Sundays if your a Christian)!

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      5.0
      Apr 27, 2026
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

      Cons

      Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

      1.0
      Jun 19, 2026
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some freedom. Do it yourself. Good pay if you can hustle them into it.

      Cons

      The turn over is crazy I had 5 bosses in 6 years and changed districts more than I can count. The bosses all have there own way of doing things but then lie and hide behind it’s not my way it’s cubesmart way. No help from corporate. The turn over for dms alone is a red flag. Backwords systems. Same meetings every week to waste your time. Will fight you on fixing property issues. Have to explain to multiple different managers. Have your good coworkers overworked while letting toxic people and environments thrive.

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