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CubeSmart Self Storage

Engaged Employer

Don't work here. - General Manager CubeSmart Self Storage Employee Review

1.0
Jan 13, 2015
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. Get to meet good people

Cons

Upper management does a lot of harassing and belittles you. Upper management preferred weak people or females or basically anyone they could walk on. I was forced through intimidation and threat of termination to step down from GM to manager. I was told I live in a fantasy world and that me working on my MBA would not help me move up ect. We had a store sell and the GM became a manger but they told me they were promised a GM position very soon, and what do you know the intimidation started. They let people treat you like crap, and if you even think about filing a harassment complaint or telling higher ups you'll get fired. I was moved to a new store do to "struggling" and in almost a year only saw my Upper management two times, so if I was doing bad you think I would hear from them more. Every audit I had was above 93% but yet I was told I was immature and did not know what I was doing. Definitely don't work in South East Fl. Upper management has WOW instructors and didn't know how to WOW their own employees, pit was horrible.

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CubeSmart Self Storage Response
11y
Thank you for sharing your experience. We sincerely appreciate your feedback and wish to investigate further. At CubeSmart, we do not tolerate any violations of our anti-harassment and anti-discrimination policies. We expect all our teammates to be treated with respect in an open and honest environment. CubeSmart takes all claims of harassment and discrimination very seriously and we encourage you to contact the Human Resources team at 610-535-5700 and ask to speak to a teammate relations manager. We are here to listen to you and investigate your concerns. As a team, CubeSmart is committed to operating our business based on our Values to ensure a WOW! experience for our Customers, both external and internal. The Company has internal ambassadors to help orientate new teammates into our WOW! program. The WOW! experience is the cornerstone of our Company culture and it’s what differentiates us from our peers. We’re proud of the awards & accolades that our WOW! philosophy has earned us.

Explore other reviews about CubeSmart Self Storage

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some freedom. Do it yourself. Good pay if you can hustle them into it.

Cons

The turn over is crazy I had 5 bosses in 6 years and changed districts more than I can count. The bosses all have there own way of doing things but then lie and hide behind it’s not my way it’s cubesmart way. No help from corporate. The turn over for dms alone is a red flag. Backwords systems. Same meetings every week to waste your time. Will fight you on fixing property issues. Have to explain to multiple different managers. Have your good coworkers overworked while letting toxic people and environments thrive.

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