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CubeSmart Self Storage

Engaged Employer

Tired Of Being Verbally Abused - General Manager CubeSmart Self Storage Employee Review

1.0
Feb 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Opportunities to help customers in need of storage.

Cons

Working for a Manager that manages by threats of termination, threats of retaliation unless "doing as he says", verbal abuse, screaming when talking either face to face or on the phone. Verbal abuse to the extent that employees are so stressed that it affects their health, home life and desire to even go to work is beyond shameful. Some extremely talented individuals have been either terminated or driven to resigning for unsubstantiated reasons. When a Management has the "power/authority" to end someone's employment based on things like keeping payroll below budget due to experienced employees salaries being above what thry could pay someone with less experience, there is a problem. Seems like Management can "trump up" instances/reasons for termination or documenting instances based on taking things "out of context". running. If Cubesmart feels this is an example of "Upper Management" everyone (employees and customers) should get out before it too late. If you have Cubesmart stock (CUBE), SELL before you loose your savings.

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CubeSmart Self Storage Response
11y
Thank you for sharing your experience. We sincerely appreciate your feedback and wish to investigate further. CubeSmart and its leadership team strive to create a workplace environment free of harassment, discrimination, and retaliation. We enforce anti- discrimination and anti-harassment policies. CubeSmart takes claims of harassment and discrimination very seriously. Please reach out to the Human Resources team at 610-535-5700 and ask to speak to a teammate relations manager. We are here to listen to you and investigate your concerns.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some freedom. Do it yourself. Good pay if you can hustle them into it.

Cons

The turn over is crazy I had 5 bosses in 6 years and changed districts more than I can count. The bosses all have there own way of doing things but then lie and hide behind it’s not my way it’s cubesmart way. No help from corporate. The turn over for dms alone is a red flag. Backwords systems. Same meetings every week to waste your time. Will fight you on fixing property issues. Have to explain to multiple different managers. Have your good coworkers overworked while letting toxic people and environments thrive.

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