A Regrettable Experience in a Dated, Toxic Marketing Agency - Anonymous employee Curious Plot Employee Review

1.0
Dec 5, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The agency has a substantial client base, which provides some job security. However, this is overshadowed by numerous cons. Despite the negative aspects, there are skilled individuals within the agency. Collaborating with them can provide valuable learning experiences, even in a challenging environment.

Cons

Having joined Curious Plot with significant agency experience, I had high hopes for further career development and contributing to innovative projects. Unfortunately, my time here has been marked by frustration and disappointment. I am actively searching for new employment, and I feel compelled to share my experiences with others. The leadership team seems disconnected from the day-to-day struggles of the employees. There's a lack of effective communication and support, which further exacerbates the existing issues. This agency boasts about being strategic, but in reality, it's heavily focused on tactics and production. There's a severe lack of adaptation to modern marketing trends and technologies. Proposing new ideas or approaches is met with resistance and disdain. The standard response is, "That's not our way of working" or "That's not what the client asked for," effectively shutting down any innovation potential. The agency's work processes are inefficient and outdated, leading to unnecessary delays and frustration. This inefficiency affects project timelines and the overall quality of work. The agency's outdated approach also impacts client relationships. There's a focus on just delivering what's asked, without strategic thought, which can be frustrating for those passionate about creating impactful work. Expectations are consistently set at unattainable levels. This constant pressure to meet unrealistic targets leads to stress, anxiety, and a sense of constant failure among employees. The power balance within the agency is skewed heavily toward account management. This means that creative input and innovative thinking often take a backseat, stifling the potential for fresh ideas. There's a noticeable lack of diversity in terms of ideas, perspectives, and even employee backgrounds. This lack of diversity makes the workplace feel stagnant and uninviting. If you're a creative professional, be prepared for your ideas to be dismissed or belittled by colleagues who view you as a threat to their own positions, typically account management. This stifles creativity and leaves talented individuals feeling powerless. While it's important to prioritize clients, this agency takes it to an extreme. They often bend over backward to fulfill even unreasonable client demands, disregarding the well-being of their own employees. The workload is overwhelming, and compensation is well below industry standards. They do not value their employees' time and effort. In meetings, it's not uncommon for certain employees to be singled out and publicly humiliated over their work or ideas. A pervasive blame culture exists where individuals are frequently made scapegoats for collective failures or even for decisions made by higher management or account management, leading to a lack of accountability. Feedback, when given, was often contradictory or delivered in a demeaning manner, making it hard to use it constructively for personal development. Conflicts between employees were either ignored or poorly managed, leading to ongoing tensions and a lack of resolution. Some employees have faced direct or indirect threats regarding their job security, especially when they attempt to voice concerns or bring new ideas that challenge the status quo. "We would hate to lose this client." The underlying message often hints at the importance of retaining the client and the potential impact on their job. The agency maintains employees based on tenure or personal friendships rather than merit or performance. New, talented employees are often alienated, and their potential is wasted.

Explore other reviews about Curious Plot

5.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Curious Plot has an incredibly talented group of people who truly care about the work and about one another. There’s a strong sense of camaraderie, especially within functional teams. Even when things get busy, people support each other and find ways to get the work done. The culture balances creativity and accountability, and the leadership encourages everyone to bring their authentic selves to the table. It’s a place where you’re challenged, supported, and surrounded by people who push you to do your best work!

Cons

Like any agency, the pace can be a grind at times, but that comes with the territory.

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Curious Plot Response
6mo
Thanks for taking the time to provide feedback! It's people like you who drive our culture of creativity and accountability. We're glad to hear you feel both challenged and supported. Yes, agency life can be fast-paced. Hopefully the support you feel helps alleviate the pressure so you can continue to do great work for clients and grow in your career! BTW, remember that we have a referral bonus for recruiting new team members and have several open positions. :)
3.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

There are some great people that work here. In the early days of my time I appreciated the no-nonsense approach to getting the work done. It is impressive the volume of work they were able to push through for certain clients with budgets. Flexible work environment. Nicely structured performance management process. Regular opportunities for promotion.

Cons

The switch from a user-friendly project management software to an archaic software that matched up with their accounting system was a killer to the company culture. Suddenly, everyone was in a bad mood. When reflecting on companies of a similar size or larger, there is a considerable ratio of SVPs and higher "managing" the company. For the 100-130 headcount, I think there are at least 10 SVPs and higher, if not more. There are at least 3-4 longterm employees (6+ years) that have a well-established perception among employees of "what do they even do?"

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Curious Plot Response
1y
We agree we have great people at Curious Plot who have done impressive work for our clients over the years! As we have grown, we identified the need to improve some processes, including our project management software, to ensure we are able to manage the increased volume of work and continue to meet deadlines and exceed expectations for all our clients. We are working on adjustments in how we use the software to better fit the needs of our people. This is a high priority. Our senior leaders, unless exclusively focused on operations, all have client responsibilities in addition to responsibilities for managing people and keeping our facilities and equipment operating efficiently so the rest of us can focus on our clients. While you may not see everything we do on a daily basis to keep the agency running, rest assured we are managing the daily details required to keep the lights on for you!
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