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Customer Contact Services

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Agent - Anonymous employee Customer Contact Services Employee Review

2.0
Jul 20, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice big building, building is secure, safe location

Cons

Illogical expenses, doesn't give raises that are deserving, losing clients daily because of poor scheduling, expects you to be robotic and not have common sense, there is one supervisor who is mean and she still works there, poor training and communication, schedule is random and rarely get two days off in a row.

Explore other reviews about Customer Contact Services

5.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- amazing managers - awesome coworkers - every coworker is very patient and sweet - flexible scheduling

Cons

- just like any other customer service job, it's the customers

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