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Customer Contact Services

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Former Employee - Customer Service Representative Customer Contact Services Employee Review

2.0
Oct 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home eventually after a temporary in-office training.

Cons

Minimal opportunity for career advancement. Will take countless calls (many angry or rude) with strict timing during and after call to complete. Mentally exhausting at the minimum wage rate of pay.

Explore other reviews about Customer Contact Services

5.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- amazing managers - awesome coworkers - every coworker is very patient and sweet - flexible scheduling

Cons

- just like any other customer service job, it's the customers

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