Pros
Excellent people to work with. Although the training process is severely flawed, the employees of Cx3 genuinely care about you, and will never turn you away if you have a question. My former co-workers made going to work everyday a pleasure, and it was a great collaborative environment. The company is trying to become more “team friendly” by hosting team building events, and weekly lunches in the office. Other pros: casual dress code, MacBook provided to you upon starting, weekly lunch provided, snacks & beverages in the break room, company “swag” such as tumblers, hats, shirts, stickers, pens, and working in an open-layout office space that promotes collaboration.
Cons
I had to deduct 4 stars from my review due to the many issues occurring internally at Cx3 that overwhelmingly outweigh the pros of working there. Management knows exactly how to fix them, however, nothing was ever accomplished, and rather, the faults of poor performance get pushed onto the employees. I’ve seen it first-hand that employees feel threatened by upper management, as it’s a running joke that everyday if “you aren’t afraid of losing your job, do you even work there?” Is this a good mentality for employees to have? The job itself is stressful, tedious, and often can be disappointing when co-workers can be the ones that cause havoc on your offers, communication issues, or compliance issues becoming a constant battle, software is slow and often has issues, furthermore and ultimately hindering your personal growth in the company.