Salary doesn't meet expectations - Customer Service Representative (CSR) DHL Employee Review

2.0
Nov 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Community of like minded peope

Cons

Too many to count, management was disconnected from reality

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DHL Response
1y
Hello, Thank you for taking the time to share your feedback. We are glad to read that you appreciated the community of like-minded people and rated the topic of Diversity and Inclusion with 5 stars. We’re proud of our team and the supportive environment they create, and it’s great you found value in that community. However, we are sorry that your experience with us has been far from satisfactory, particularly regarding salary and management. DHL offers competitive compensation and bonus packages to its employees. We apologize if your salary did not meet your expectations. Regarding management, we are continuously working to provide effective leadership and improve the overall management practices within the company. We expect our managers to be role models for employees across the organization. A great leader makes a team productive, motivated, and happy. Successful managers are critical to propelling a company forward by motivating existing and new employees and retaining and recruiting top talent. Best wishes for your future endeavors. Kind regards, Your DHL Team

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a lot of good things to say about DHL. The company really cares about their talent. Benefits are good. The pay is good.

Cons

Only bad thing is the micromanaging of some supervisors.

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-retirement through fidelity -employee discounts -mostly laid back

Cons

-they will work you -next person up environment -have to suck up to get promoted -there can be a slow day and they’ll keep you busy with meaningless work -unionized so new hires will start with bad schedules

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