Meh - Remote Tech Support DISH Employee Review

2.0
Jun 9, 2023
Recommend
CEO approval
Business Outlook

Pros

-Able to resolve issues is the best feeling ever -Information sticks to you -Easy navigation of programs -Incentives: Getting points for promoting/recommending and exchanging those points for items/ (Books, Kitchen appliances, grills, smokers, etc.)

Cons

-Not much support from coaches. They just talk to you about what you did wrong. -They try to imbed in your head to promote, promote, promote. -We have to make the older customers upgrade equipment because Dish is purposely making older equipment obsolete to the point that they HAVE to upgrade. Which in turn raises their monthly. And we take all the BS on that, btw. -Mandatory Overtime for everyone, or sometimes mandatory Approved Time Off. (its nice but that cuts into your paycheck) -A call center where you have to take the customer's bashing and still have to be respectful. That sucks for mental health. -Depending what state, you basically earn 3 hrs of PTO per paycheck. (Every 2 weeks. So that's 6 hours a month.) -Even if you're tech support, you still take customer service calls. So two jobs for the price of garbage. (I'm from TX, so I was paid $16.50/hr.)

avatar
DISH Response
3y
Thank you for taking the time to write a review. We appreciate hearing about your personal experience. From the top down, the key to our business is our commitment not only to customer service but to our team members, for whom we care very deeply. We strive to provide an environment where everyone feels valued and treated fairly. If you would like to provide further feedback, please email PeopleOperations@DISH.com.

Explore other reviews about DISH

5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

great pay with good overall benefita

Cons

high pressure upselling is always required

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DISH Response
8mo
It's fantastic to hear that you feel valued through our great pay and good overall benefits package. We work hard to ensure our compensation remains competitive because we truly believe in rewarding our employees for their dedication and hard work. We recognize your point regarding the sales environment and the high pressure associated with upselling. We strive to provide all of our teams with the best training and support possible to meet business goals while still delivering excellent customer experiences. We are continuously looking for ways to refine our sales approach to make it effective yet sustainable and positive for our team members. Thank you for taking the time to share your perspective with us. We value all feedback as it helps us in our ongoing efforts to foster a positive and supportive workplace.
4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a good opportunity to make GREAT money. Even the base salary is okay.

Cons

I really don't have any. Yes, there are upset people but that's business.

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