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DISH

Engaged Employer

DISH Remote Tech Support reviews

2.0

Be the first to recommend this company

(3 total reviews)
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Charlie Ergen

Not enough data to show CEO approval

Ratings by category

5.0

Diversity & inclusion

5.0

Work/Life balance

4.0

Culture & values

3.0

Senior management

3.0

Career opportunities

2.0

Compensation and benefits

Ratings by demographic groups

Reviews by job title

3 reviews
2.0
Jun 9, 2023

Meh

Remote tech support
Recommend
CEO approval
Business Outlook

Pros

-Able to resolve issues is the best feeling ever -Information sticks to you -Easy navigation of programs -Incentives: Getting points for promoting/recommending and exchanging those points for items/ (Books, Kitchen appliances, grills, smokers, etc.)

Cons

-Not much support from coaches. They just talk to you about what you did wrong. -They try to imbed in your head to promote, promote, promote. -We have to make the older customers upgrade equipment because Dish is purposely making older equipment obsolete to the point that they HAVE to upgrade. Which in turn raises their monthly. And we take all the BS on that, btw. -Mandatory Overtime for everyone, or sometimes mandatory Approved Time Off. (its nice but that cuts into your paycheck) -A call center where you have to take the customer's bashing and still have to be respectful. That sucks for mental health. -Depending what state, you basically earn 3 hrs of PTO per paycheck. (Every 2 weeks. So that's 6 hours a month.) -Even if you're tech support, you still take customer service calls. So two jobs for the price of garbage. (I'm from TX, so I was paid $16.50/hr.)

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DISH Response
3y
Thank you for taking the time to write a review. We appreciate hearing about your personal experience. From the top down, the key to our business is our commitment not only to customer service but to our team members, for whom we care very deeply. We strive to provide an environment where everyone feels valued and treated fairly. If you would like to provide further feedback, please email PeopleOperations@DISH.com.
1.0
Jan 1, 2015

Stay far far away

Remote tech
Recommend
CEO approval
Business Outlook

Pros

Ins after 5K deductible, so at least if you get hit by a car you might get some benefits.

Cons

New Dispatch system is terrible, almost no remote techs are getting full time. Getting cut extra days to work only three. People are losing their cars and houses because of this. We stick around because we are told it is temp. but months and months of uncertainty and extra unpaid days off makes the company look greedy and selfish. Whom among the top tier are afraid of losing everything? None! Their pockets are perfectly lined with our unpaid days off.

1.0
Jul 20, 2013

Horrible

Remote tech
Recommend
CEO approval
Business Outlook

Pros

There are no good reasons to work at Dish, they suck the lifes blood right out of you. It pays on time, but that is the only pro.

Cons

They take every moral value that you have ,every fiber of happiness and squash it right out. You will become disallusioned with life and humanity after working here.

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