Overworked, underpaid - Cyber Technology Specialist Darktrace Employee Review

1.0
Apr 2, 2018
Recommend
CEO approval
Business Outlook

Pros

- Seems to be a good entry route into cyber security / pre-sales - Young, energetic & social team - Good product

Cons

- A lot of the members of the sales team will have 0 input in any meetings, often leaving the CT (pre-sales) to lead the meetings. This is because the company doesn't hire experienced sales & a lot of the time the product sells itself. That being said it can be refreshing to work with some of the few experienced people and you do feel that they deserve the commission they get. - Salary & benefits are significantly under the market rate for pre-sales roles - I'd estimate 60%+ of the technical teams in London (CTs & Analysts) are planning to move elsewhere in the next 3 months. - Training is non-existent, you will be shadowing for a couple of weeks if you're lucky - Completely numbers driven, you could be sent (for 3 weeks in a row) to tiny companies with no money/intention of buying the product in the middle of nowhere just so that the sales rep can get their 'boxes shipped' target.

Explore other reviews about Darktrace

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay, good culture and great tech sales exposure

Cons

lack of internal promotion path, just overall lack of vertical career trajectory

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy & Independence: You get great autonomy to build your own schedule. It operates very much like a true field sales motion, which is great if you value independence. Perks: There is a high degree of expense freedom, and the Sales Kickoffs are a definite highlight.

Cons

The company is currently gasping for air and is super misaligned. There is absolutely no sense of direction. The Go-To-Market (GTM) strategy obviously doesn't work because leadership changes strategy it every Half because of poor performance . Turnover is INCREDIBLY HIGH, people was congratulating me that I made it at Darktrace more than a year when I left, which is never a good sign for a company. CEO REPVUE- stated that only 15% of reps hit their goal attainment at Darktrace from it's reviews. If you apply here, you need to know exactly what you are getting into and be willing to work extremely hard just to help dig the company out of a hole.

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