Great Product with Org Growing Pains - Sales Director Darktrace Employee Review

3.0
Sep 13, 2023
Recommend
CEO approval
Business Outlook

Pros

-Extremely smart, dedicated, and good people in each department -Best network security product in the marketplace -Cool founding story, M I5 British Intelligence has a heavy presence in the company -Great pay if you do well, along with decent benefits -Hybrid work schedule -Events for hig performers are all time - President club and such

Cons

-Very archaic and outdated sales processes; Proof of Value works well for certain segments of clients not with all. -WORST CRM OF ALL TIME. It's the root of all evil and takes far too long to navigate. From both a rep and manager perspective it takes precious selling time away from both departments. -Arbitrary sales targets that are highly unrealistic with zero budge due to market changes instability. If your team loses multiple reps, your yearly number doesn't change... -Directors carry a massive load in this company due to the inexperience of the reps. They end up closing most deals and are on 90% of calls for deals in progress. This bandwidth constraint is felt from Director all the way to the C-Suite...Too many reps on each team average is around 10 - 15 reps per team. -Barley any sales automation tools and zero cross functional work with Marketing, each department works pretty much silohed from each other - Inside Sales team mostly hammers accounts with calls, not a lot of strategic outreach which has led to aggravated prospects and negative perception in the marketplace

Explore other reviews about Darktrace

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay, good culture and great tech sales exposure

Cons

lack of internal promotion path, just overall lack of vertical career trajectory

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy & Independence: You get great autonomy to build your own schedule. It operates very much like a true field sales motion, which is great if you value independence. Perks: There is a high degree of expense freedom, and the Sales Kickoffs are a definite highlight.

Cons

The company is currently gasping for air and is super misaligned. There is absolutely no sense of direction. The Go-To-Market (GTM) strategy obviously doesn't work because leadership changes strategy it every Half because of poor performance . Turnover is INCREDIBLY HIGH, people was congratulating me that I made it at Darktrace more than a year when I left, which is never a good sign for a company. CEO REPVUE- stated that only 15% of reps hit their goal attainment at Darktrace from it's reviews. If you apply here, you need to know exactly what you are getting into and be willing to work extremely hard just to help dig the company out of a hole.

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