Read this carefully - Anonymous employee Darktrace Employee Review

2.0
Feb 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues like most sales depts

Cons

Where to start, from a high performing SDR please read this account carefully. Factual information to be aware of - - 6 monthly commission changes which were based on false data. Then commission changes got worse and worse over the few years I’d been there. It’s capped. - I’ve since found out SDRs are getting paid 10 K more on the base and people who have been there for one year plus, with no experience to justify this. Ask for very high 30s Other information to be aware of- - Management had no training before entering the role, they were heavy on admin and didn’t know how to motivate sales team. - Feedback was disregarded. The team faced the issues of dried up accounts despite months on end of ignored insight to this happening. - The deal numbers were fabricated for upper management to display high earnings. - Progression to AE was unappealing, the position was less respected than the SDR role with hard work not being rewarded. - Very negative working environment, praise is non-existent or irrelevant. - Don’t want authenticity, it’s all about how well you can read a “ one size fits all” script -same as above but with emails - Zero trust between management and SDR’s, the feedback is usually along the lines of “ just get on with it” -management were lost on deciding on quality or quantity or vice versa. -management refused to push back against upper management when the decision decisions are clearly going to negatively affect the department. - 7 SDR’s had left over 2 months. I’ve heard more have left since. I’ve been in my new role a few months now and I can honestly say they are far far better teams out there, less micro management, better base salary, uncapped commission, upper management who listen to feedback. You should take all glass door reviews with a pinch of salt, but this review is accurate. If you join, within two months, these above words will be your own.

Explore other reviews about Darktrace

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Growth opportunity, growing team adding experience, strong marketing leadership Very interesting technology and industry

Cons

Constant changes in company structure and leadership leads to stagnant workflows

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy & Independence: You get great autonomy to build your own schedule. It operates very much like a true field sales motion, which is great if you value independence. Perks: There is a high degree of expense freedom, and the Sales Kickoffs are a definite highlight.

Cons

The company is currently gasping for air and is super misaligned. There is absolutely no sense of direction. The Go-To-Market (GTM) strategy obviously doesn't work because leadership changes strategy it every Half because of poor performance . Turnover is INCREDIBLY HIGH, people was congratulating me that I made it at Darktrace more than a year when I left, which is never a good sign for a company. CEO REPVUE- stated that only 15% of reps hit their goal attainment at Darktrace from it's reviews. If you apply here, you need to know exactly what you are getting into and be willing to work extremely hard just to help dig the company out of a hole.

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