Sales pipeline hobbled, benefits so-so - Solutions Engineer Darktrace Employee Review

2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Darktrace is a company with very good technology. Significant training program as part of onboarding.

Cons

Marketing is not a strong suit of the company. Inside sales folks have significant challenges to getting leads for a number of reasons. Sales Reps have to do a LOT of individual prospecting (cold calls) using a system that appears to show up as spam calling for many prospects, and therefore, very few pick-ups. Very high turnover for Sales Reps, as well as sales management (at least in the southeast). Benefits are not what I would consider industry leading. They pay for health insurance (good), but it is not an HSA compliant plan (bad). Only 1% match for 401k. The 401k provider (Paychex) has a very poor reporting mechanism which makes it hard to reconcile, as well as all 401k fees are passed through to the employee (unlike every other employer I've worked for). No STD or LTD offered or provided. Before they were taken private, there was no stock purchase program (only grants and RSUs for certain folks). Now they are private, there was a SHORT window for folks to "buy in" to a private equity investment vehicle, but the details were kinda sketchy to me in the way they rolled it out. Back-end processes for POC/POV are not well defined. Lots of challenges getting information for licensing counts and such. They are used to bringing in people fresh from college, and have a hard time with the training program with more senior folks - lots of remedial info that can get boring.

Explore other reviews about Darktrace

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay, good culture and great tech sales exposure

Cons

lack of internal promotion path, just overall lack of vertical career trajectory

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy & Independence: You get great autonomy to build your own schedule. It operates very much like a true field sales motion, which is great if you value independence. Perks: There is a high degree of expense freedom, and the Sales Kickoffs are a definite highlight.

Cons

The company is currently gasping for air and is super misaligned. There is absolutely no sense of direction. The Go-To-Market (GTM) strategy obviously doesn't work because leadership changes strategy it every Half because of poor performance . Turnover is INCREDIBLY HIGH, people was congratulating me that I made it at Darktrace more than a year when I left, which is never a good sign for a company. CEO REPVUE- stated that only 15% of reps hit their goal attainment at Darktrace from it's reviews. If you apply here, you need to know exactly what you are getting into and be willing to work extremely hard just to help dig the company out of a hole.

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