Pros
Extremely genuine people at the corporate level. If you work hard, they will reward you for it. The CEO John Belden is a remarkable human being. He is someone to look up to and respect. I am extremely loyal to this company, to a fault.
Cons
Having been with this company many years, they are beginning to show major flaws. The hotel SOPs are incredibly old, outdated, and not in line with the modern reality of operating a hotel. In an industry that is always changing, why hang on to the past? The reliance on old fashioned paperwork is disturbing. However, the corporate team has no idea what is going on at their properties. I have witnessed highly questionable actions by most of the GMs I have worked for. Training has been getting worse and worse. Hourly workers are paying dearly for it. As time goes on, my morale and nearly all my co workers morale are in the toilet.