Low morale, low pay - Customer Success Manager Demandforce Employee Review

1.0
Apr 16, 2019
Recommend
CEO approval
Business Outlook

Pros

-Coworkers -Can take time lots of time off(no pay though) -Flexible hours- can go in as early as 5AM

Cons

-Very low morale -turnover rate is very high -Questionable practices(taking down credit card info on paper from customers and emailing). Not a secure process and when asked if it would change, always told that they were working on it, but never updated. -asked to sale stuff, but are not paid additional money for it. -Low paid time off -Low pay if you compare to similar roles -They pick favorites

Explore other reviews about Demandforce

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Demandforce provided a supportive and collaborative work environment that made it easy to learn and grow as an SDR. The training and onboarding process was thorough, giving new hires the tools and confidence needed to succeed. Leadership was approachable and invested in employee development, regularly providing coaching and feedback. The company also offered strong opportunities to build foundational sales skills, including prospecting, objection handling, and customer communication, which helped prepare team members for future career growth.

Cons

No cons at all, management and team was awesome!

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great transactional Saas Sales experience

Cons

Very grindy role High turnover

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