Not The Most Ideal Workplace - Customer Sucess Manager Demandforce Employee Review

2.0
Aug 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Good to get entry-level experience in SaaS (the #1 Best thing) Pretty Flexible with work times Collaborative CSM team Benefits are decent

Cons

Management/Leadership do not value the CSM team. Salary/Pay Rollout of new features can be inconsistent Metrics/KPIs are not realistically sustainable and contribute very little to the success of the customer.

Explore other reviews about Demandforce

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Demandforce provided a supportive and collaborative work environment that made it easy to learn and grow as an SDR. The training and onboarding process was thorough, giving new hires the tools and confidence needed to succeed. Leadership was approachable and invested in employee development, regularly providing coaching and feedback. The company also offered strong opportunities to build foundational sales skills, including prospecting, objection handling, and customer communication, which helped prepare team members for future career growth.

Cons

No cons at all, management and team was awesome!

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great transactional Saas Sales experience

Cons

Very grindy role High turnover

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