Favoritism - Anonymous employee DentalXChange Employee Review

2.0
Jul 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are pretty good. Health care is provided for free, but if you need to include a dependent then the cost is extremely exorbitant. There is a 401k match. Thursdays are snack days. Each department will now and then have food to share with others. There's a quarterly and monthly employee recognition.

Cons

There is a lot of nepotism and favoritism being its a small company owned privately. Even if you work very hard, family members and close friends will get the recognition and overshadow you. The technology here is very old. Our CRM is not very sophisticated. The conference rooms have Dell laptops from like 2002. Some managers here are unqualified for their role and most likely got it through brown-nosing. Changes happen very slow. Our website is very difficult to use and understand for most of these dental practice staff. The billing system is completely dysfunctional allowing clients to use and get away with not paying for services. Departments don't communicate well with each other.

Explore other reviews about DentalXChange

5.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of growth opportunities. Great company if you desire to work remotely, as most employees do. Management/leadership have great experience, very motivational and transparent. Monthly all hands conference calls provide good insight to corporate goals and achievements, and employee recognition. Bonus potential. Fun employee engagement get-togethers. Free snacks and drinks in the Irvine HQ!

Cons

No cons that I can think of currently

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to start career. Leadership believes they are helping.

Cons

You will get personally blamed for systemic problems in the company. Cover yourself.

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