Pay Is Okay, Draining Hours, Horrible Scheduling - Customer Service Representative Dexcom Employee Review

2.0
May 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Dexcom provides fair pay for the position, and for the most part management is pretty nice. Plenty of overtime opportunities available for people who enjoy working. It's a beautiful office, and a great location. The other employees are very nice.

Cons

The schedule is VERY draining. Most new hires will work 5 days a week, with Saturday mandatory. You will likely get 1 week day off, either Wednesday, or Thursday, along with your Sunday. Bonuses are extremely rare, unless you're the #1 performer in your department, you can forget any bonus. Many of the managers have minimal experience and either none, or very little college completed. There is almost no room to grow upwards, unless you start out as a manager. PTO and Sick is very minimal - you gain 4 hours of PTO per pay period, 8 hours per month. You have 5 sick days to use for the WHOLE year. This is pathetic compared to other corporate offices.

Explore other reviews about Dexcom

5.0
May 8, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great company culture and I love the direction company is going

Cons

Growing pains within company because it grew so fast

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Growing company fast paced with great potential impact for patients

Cons

Company seems to have grown faster than the leadership … many of the leaders grew up at Dexcom and the company is bigger

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