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Digital Federal Credit Union

Engaged Employer

Good benefits. Not much else - Operations Coordinator Digital Federal Credit Union Employee Review

2.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits package. Health, dental, mental health (new), good 401(k) match once vested.

Cons

No sense of team or community. Lackluster training, especially for more specialized roles. *Personal anecdote* Was hired last year, March '21. You have to endure a 30/60/90 day review otherwise you are cut. Team lead was hired shortly before I was and didn't make it. Left working remotely, in a team with no lead, and no training for a position I had no prior experience in. Didn't do much for most of the year, but I did what was asked of me. In came new manager mid Q3 and we make it to the end of the year. No surprise I get a subpar annual review based on my job requirements (with much more responsibilities than I had been asked to do). I'm not saying it was unfair, but absolutely no consideration was made to the fact I had expected training for my role- which I did not receive. With the subpar review, it meant I did not qualify for a raise. This is a financial institution. You'd think they would know about the deleterious effects of recent inflation and its effects on worker morale.

Explore other reviews about Digital Federal Credit Union

5.0
Dec 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Senior leadership offers good communication about the changes. Good benefits. Positive atmosphere. Great outlook long-term.

Cons

I have none to share

1.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly there are no pros, you are gaslit into thinking there is.

Cons

Where do I begin? Long hours, terrible work-life balance, outdated systems and procedures, complicated processes and procedures and it makes everything a difficult process for their members, high turnarounds, conflicting information from staff, no one seems to be on the same page, delays, super busy all the time, not enough time or staff to get to everyone, Saturdays are chaotic, no accountability, drama and gossip, fake people, and my favorite, one slight inconvenience and immediately get reported and in trouble with HR. Very manipulative and will gaslight you into thinking you are the wrong one for calling out issues, problems and flaws occurring in branch. And by far the number one thing demonstrated by few staff members, not all, disrespect. Disrespect for management from a few employees. All of this is not worth the paycheck, you will go insane. You’re just supposed to shut up and do your job.

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