Not a good retailer to work for - Assistant Store Manager Operations Dillard's Employee Review

1.0
Jan 17, 2016
Recommend
CEO approval
Business Outlook

Pros

There isn't much I can say about how this is a good retailer to work for. The company is still one of the few that is family owned. The good thing that I see that the company does is the fact that they don't use coupons. All of their product is either on sale or its regular price..

Cons

The company doesn't seem to care very much about the associates or the mangers in the store. There is a lot of poor communication from the corporate office to the store. It seems like the company is always being reactive instead of proactive with planning for a large sale like Black Friday or their New Year's Day sale. This company has a long ways to go if it thinks that it will be a great retailer to work for.

Explore other reviews about Dillard's

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible. You learn a lot.

Cons

You work long hours during holidays.

2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Helping Customers is the best part of the job and the team in my area is outstanding. I learned many skills that I can take with me to my next gig.

Cons

Dillards only concern is the sales per hour number or if your area number declines (most sales are down due to the current economy). If your sales do not meet the requirement, your hourly pay will be reduced (mine was reduced by $2, so I gave notice). Never mind that the first six months I increased sales by 4%. I heard rumors of pay decrease but didn’t really know that was a thing. Hard work is not recognized nor appreciated. The turnover is insane. They beg you to refer people but no one ever does. The culture is one of the saddest I have ever witnessed.

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