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Discovery Mood & Anxiety Program

Engaged Employer

Good experience, poor company management, low pay - Mental Health Technician II Discovery Mood & Anxiety Program Employee Review

2.0
Aug 1, 2021
Recommend
CEO approval
Business Outlook

Pros

-Great facility manager (thanks Matt) and program director (thanks Brittanie) -Great floor staff (thanks everyone) -Great clinical team (thanks therapists) -Free snacks and chef-cooked meals (thanks Nikki) -Seeing adolescent patients grow in treatment -Great entry-level job (for about a year) for undergrads who want to work in clinical settings with patients

Cons

-High turnover rate of MHTs -Poor pay; MHTs are the ones trained for self-defense and creating a livable space for patients yet aren't getting paid a livable wage -Poor training; new MHTs mostly learn rules and restrictions on the go/the hard way -Company insists on having a full house of patients while understaffed leading to burnout and increase in patients' sneaky behavior -Company will admit and hang onto patients who are psychotic, violent, or high AWOL risk when they should be in a locked facility that's designed to handle such patients -No room for growth or willingness to change company policies based on MHT's observations and concerns

Explore other reviews about Discovery Mood & Anxiety Program

5.0
Nov 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Work culture was very supportive Supportive Manager Great learning experience

Cons

Not many federal holidays off, only Christmas and Thanksgiving. Challenging patient population.

1
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Discovery Mood & Anxiety Program Response
1y
Thank you for taking the time to share your thoughts. We’re thrilled to hear that you had a supportive work culture and that your manager was a positive influence during your time here. It’s great to know that you had a valuable learning experience, and we’re grateful for the contributions you made to the team. We also appreciate your feedback on the holidays and the challenges of working with a complex patient population. Regarding the patient population, we recognize that working with challenging cases can be both rewarding and demanding. We will continue to provide resources and support to help our team navigate these challenges effectively. Thank you again for sharing your experience. We appreciate your hard work and dedication, and we wish you all the best in your future endeavors. Your feedback will help us continue to improve the experience for everyone on the team.
1.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The only good thing I got out of this job experience was building rapport with patients and seeing them graduate out of program. I did not learn any new skills that I had not already learned at previous mental health jobs.

Cons

This is such a toxic workplace with crazy turnover for both therapists and staff. Poor working conditions and gaslighting like you wouldn’t believe. This company will take any and all patients to stuff their pockets, even ones that are hostile and aggressive. We had a patient actively trying to harm herself and I informed one of the therapists to call CAT/911. Instead, they didn’t think they would be allowed to share patient information to the police and instead called their supervisor to “consult” about a patient throwing their leg off the balcony and threatening suicide. The management here is awful and treats their techs like nothing. No training for new techs either. This is not a collaborative team by any means. The therapists believed they didn’t have to help maintain line of sight, run groups, help with the milieu, cover patient lunches, or build rapport because the program administrator here told them not to. I’ve never felt so taken advantage of by any mental health job in my life. This is a failing business, shown by the 2 residential facilities they closed just in Southern California alone. I regret every second I spent working here, and you will too if you work at this location specifically. No room for growth, terrible pay, and awful benefits. This company values gaslighting and lacks thoughtful patient care.

1
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