employer cover photo
employer logo
employer logo

Discovery Mood & Anxiety Program

Engaged Employer

Staff is treated very poorly - Mental Health Technician (II) Discovery Mood & Anxiety Program Employee Review

1.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Working at Discovery gave me the opportunity to work with patients and connect on a deeper level than a job at an inpatient facility would allow. Nothing feels better than knowing you helped someone along in their recovery and knowing that you made a difference in someone's life, even if it was just a small one.

Cons

Center for Discovery does not value their employees as they claim. Not only are employees not paid nearly enough for what they do, but they then blame management for the high turn-over rate due to employees leaving for not being compensated enough. Because of this, many of the passionate and competent employees leave and the program is left short-staffed, with the remaining employees unsuited to care for children with mental health issues. Some examples of this include, but are not limited to: Mental Health Techs (MHT) who spend all of their time on their phone or out of the milieu socializing with their colleagues, leaving their coworkers to handle 14 patients alone (which is a huge safety hazard); MHT's who do not know how to leave their personal issues at the door and end up creating a tense environment for both the patients and colleagues; a management team who ignores the concerns and complaints of their patients (ex: patients complaining they cannot sleep at night due to the PM and overnight staff talking very loudly and keeping them awake); and a management team who is biased and more concerned about staff members who stroke their egos rather than staff members who are concerned about the safety and well being of the patients. There is much more to say, but in conclusion, the environment is toxic and the management and staff are ignorant and tactless.

Explore other reviews about Discovery Mood & Anxiety Program

5.0
Nov 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Work culture was very supportive Supportive Manager Great learning experience

Cons

Not many federal holidays off, only Christmas and Thanksgiving. Challenging patient population.

1
avatar
Discovery Mood & Anxiety Program Response
1y
Thank you for taking the time to share your thoughts. We’re thrilled to hear that you had a supportive work culture and that your manager was a positive influence during your time here. It’s great to know that you had a valuable learning experience, and we’re grateful for the contributions you made to the team. We also appreciate your feedback on the holidays and the challenges of working with a complex patient population. Regarding the patient population, we recognize that working with challenging cases can be both rewarding and demanding. We will continue to provide resources and support to help our team navigate these challenges effectively. Thank you again for sharing your experience. We appreciate your hard work and dedication, and we wish you all the best in your future endeavors. Your feedback will help us continue to improve the experience for everyone on the team.
1.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The only good thing I got out of this job experience was building rapport with patients and seeing them graduate out of program. I did not learn any new skills that I had not already learned at previous mental health jobs.

Cons

This is such a toxic workplace with crazy turnover for both therapists and staff. Poor working conditions and gaslighting like you wouldn’t believe. This company will take any and all patients to stuff their pockets, even ones that are hostile and aggressive. We had a patient actively trying to harm herself and I informed one of the therapists to call CAT/911. Instead, they didn’t think they would be allowed to share patient information to the police and instead called their supervisor to “consult” about a patient throwing their leg off the balcony and threatening suicide. The management here is awful and treats their techs like nothing. No training for new techs either. This is not a collaborative team by any means. The therapists believed they didn’t have to help maintain line of sight, run groups, help with the milieu, cover patient lunches, or build rapport because the program administrator here told them not to. I’ve never felt so taken advantage of by any mental health job in my life. This is a failing business, shown by the 2 residential facilities they closed just in Southern California alone. I regret every second I spent working here, and you will too if you work at this location specifically. No room for growth, terrible pay, and awful benefits. This company values gaslighting and lacks thoughtful patient care.

1
See reviews by: Helpful|Rating|Date|All