Happy here, hoping to move higher! - Tech Support Representative, Tier II Docusign Employee Review

5.0
Sep 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, no subject is taboo, casual atmosphere, we're all a team here. Lots of career improvement opportunities and on-site resources.

Cons

Software development moves fast and it can be difficult to keep everyone up to date on the most recent changes or plans.

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Docusign Response
8y
Thanks for sharing your thoughts -- especially that no subject is taboo. I agree. Great point about software updates? Who can help you -- Ron Hirson? Eve Alexander? Pls post this suggestion on All DocuSign Chatter so we can act on it.

Explore other reviews about Docusign

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

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Docusign Response
4d
Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.
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