Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,188 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Docusign to a friend and 48% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Docusign?

62% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (446) , Market Development Representative (MDR) (247) , Market Development Representative (244) , Sales Development Representative (SDR) (152) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (43) , Manager (36) , Account Manager (32) , Product Manager (31) , Enterprise Account Executive (30) , Sales Manager (30) , Customer Success Manager (29)

What are the pros of working at Docusign according to real employee reviews?

"Great product with a lot of potential Smart and engaged people" ((in 382 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 235 reviews)); "Great leadership and company direction" ((in 133 reviews)); "Smart and Great Teams" ((in 129 reviews)); "SDR Role is great and good pay" ((in 119 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor management and politics" ((in 111 reviews)); "Frequent layoffs resulting in permanently increased workload" ((in 75 reviews)); "Lack of diversity and inclusion" ((in 21 reviews)); "We definitely have a lot of work to do around diversity and inclusion." ((in 4 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What are the top reviewed Docusign locations?

Seattle , San Francisco , Chicago , New York , Warrenville , Atlanta , Austin , Washington , Dallas , Los Angeles , Denver , Philadelphia , Boston , San Diego , South San Francisco , Miami , Remote , Arlington , Portland , Orlando , West Seattle , Naperville , Phoenix , Charlotte , Minneapolis , Nashville , Cincinnati , Cleveland , California City , San Jose

Skip to content Skip to footer

Notifications

Docusign

Docusign reviews

The vision keeps growing - Customer Success Docusign Employee Review

5.0

Dec 6, 2017

Customer success

Recommend

CEO approval

Business Outlook

Pros

This is the most excited I've ever been here, with an enhanced vision for what we can do and an executive team poised to make it happen. Developing solutions to automate business processes is something so fundamental to the work I've done, I've only ever had high expectations since I came aboard in 2016, but looking at where we've gone in 2017 and where we're going next year, I can't help but feel like the best is yet to come.

Cons

Let's get more sparkling water back in SF! Who is drinking the soda?! Also, continue to consider your people for expanded roles within the company. My team has brought on fantastic external candidates, but seeing such excellent career progression for internal ones is very encouraging, and also helps to stem younger employees from hopping off to other companies.

Docusign Response

I so agree -- the new executive team's vision is compelling. We have sparkling water in SF ... it's just not in a bottle. We have fancy machines and are trying to save the planet. Soda? Never drink the deadly stuff so I wouldn't know. Ask Paul Armstrong or Chad. Great point about internal career progression -- HR tracks internal moves and promotions/roles filled. It's so great for the company when that happens. Make sure your boss and bosses boss knows what you are open to doing or what others are open to doing to help facilitate internal moves like that. It takes a village sometimes.

Explore other reviews about Docusign

5.0

Jul 13, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

1.0

Jul 12, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

Docusign Response

Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.

See reviews by: Helpful|Rating|Date|All

Jobs at Docusign

Lead Application Product Manager - Customer Success

Account Executive, Small to Medium Business

Principal Application Product Manager - Customer Success

Account Executive, Small to Medium Business

Account Executive, Small to Medium Business Install

Docusign reviews FAQs

Docusign reviews Docusign Customer Success reviews Docusign review

Docusign

The vision keeps growing - Customer Success Docusign Employee Review

Explore other reviews about Docusign

Jobs at Docusign

Docusign reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Docusign reviews FAQs

Jobs at Docusign