DocuSign is awesome. - Anonymous employee Docusign Employee Review

5.0
Dec 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At DocuSign, you won't be micromanaged. assigned busywork, or get tangled in a bunch of red tape when you want to get something done - we're too busy growing and accommodating that growth. Management trusts that the employees it hires hit the bar - and that bar is a very high one - so you deal with a high amount of responsibility and you are truly responsible for taking ownership of your results. We have awesome benefits, plentiful PTO days, an amazing new mat/pat leave policy, work\life balance is good. For the department/role I'm in, no complaints on compensation at all... Management has an eye for talent + work ethic and will make sure to recognize that by taking an active interest in developing your career. We are located in the middle of downtown Seattle so no matter where you're coming from, public transportation is generally an option and not that bad. We also get a small transportation stipend (it won't cover all monthly commute costs, but hey, it's still money). As an employee of DocuSign, I can really see how the company lives by the phrase "happy workers are productive workers." We have nice perks; snacks, company happy hours, private zen rooms, catered lunches, swag, etc...But the most valuable perk here is the culture. Dan Springer sets a very honest and down to earth tone within the company and you can tell he really cares about the quality of his employees' lives in and outside of work. People are friendly but if you're not super extroverted you won't feel obligated to be social. We have an entire day dedicated to volunteering and people really get into it. There is a place for every type of person at DocuSign. I truly feel valued as an employee here and am proud of the tangible impact I've made within my department and the company during my employment at DocuSign. I've been able to develop my career and learn a lot, and learn it quickly, so I can learn more.

Cons

401k matching still hasn't been introduced, but I can imagine there might be changes down the road in terms of that policy. You know what I said about growth in the pros section? Growing pains here are also real, but that is to be expected within a fast growing company (duh?). Sometimes processes are not defined and I've heard people complain of reorgs, but I honestly don't mind the minor frustrations that come with a fast growing company like DocuSign. I'd rather work at a company where you have to problem solve a lot to get a satisfying and tangible result, than work somewhere where everything is defined for you and you just feel like a "cog in the machine."

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Docusign Response
8y
Thank you so much for sharing so many details. Pulse surveys are absolutely possible. Your group VP should be able to arrange via Nancy Treolo-Lewis. Lots of teams conduct those.

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Pros

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Cons

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1.0
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Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

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Docusign Response
2d
Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.
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