Great company as long as you are not in support. - Tier II Support Docusign Employee Review

2.0
May 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Steady paycheck Looks good on a resume

Cons

Very low salary (50K starting in Seattle) for what they expect you to do at "entree level" Troubleshooting API calls, Integrations, etc This is a customer support call center

avatar
Docusign Response
8y
Thank you for sharing your thoughts. I'd suggest you reach out to Olga Kibler and share your ideas.

Explore other reviews about Docusign

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

avatar
Docusign Response
2d
Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.
See reviews by: Helpful|Rating|Date|All