Great place to work - Customer Success Manager Docusign Employee Review

5.0
Feb 13, 2019
Recommend
CEO approval
Business Outlook

Pros

DocuSign has been a great place to work! The overall culture/atmosphere is positive and makes coming to work each day not feel like a drag. Great coworkers, great perks to the job (health insurance, 401k, commuter benefits, cell phone reimbursement, gym subsidy - coming in the future) and snacks! Plus the ability to work from home when needed and a great work-life balance!

Cons

Customer Success Org has a bit of disorganization as the team is fairly new and still going through some growing pains but nothing terrible.

avatar
Docusign Response
7y
Great to hear from Chicago! Our benefits team will be happy to hear that you like all of the benefits, especially the soon to come gym subsidy. Good feedback on the CS org, we know Lambert Walsh and his team have exciting plans for the future.

Explore other reviews about Docusign

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

avatar
Docusign Response
4d
Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.
See reviews by: Helpful|Rating|Date|All