Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,188 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Docusign to a friend and 48% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Docusign?

62% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (446) , Market Development Representative (MDR) (247) , Market Development Representative (244) , Sales Development Representative (SDR) (152) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (43) , Manager (36) , Account Manager (32) , Product Manager (31) , Enterprise Account Executive (30) , Sales Manager (30) , Customer Success Manager (29)

What are the pros of working at Docusign according to real employee reviews?

"Great product with a lot of potential Smart and engaged people" ((in 381 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 221 reviews)); "Great leadership and company direction" ((in 132 reviews)); "Smart and Great Teams" ((in 126 reviews)); "SDR Role is great and good pay" ((in 116 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor management and politics" ((in 111 reviews)); "Frequent layoffs resulting in permanently increased workload" ((in 71 reviews)); "There will be no diversity if you only ever hire people who all pledged the same PWI organizations" ((in 21 reviews)); "Bullying is frequent, as well as gossip behind peoples backs." ((in 6 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What are the top reviewed Docusign locations?

Seattle , San Francisco , Chicago , New York , Warrenville , Atlanta , Austin , Washington , Dallas , Los Angeles , Denver , Philadelphia , Boston , San Diego , South San Francisco , Miami , Remote , Arlington , Portland , Orlando , West Seattle , Naperville , Phoenix , Charlotte , Minneapolis , Nashville , Cincinnati , Cleveland , California City , San Jose

Docusign reviews

Great people, great product, difficulties with pay - Customer Success Docusign Employee Review

2.0

Jul 31, 2019

Customer success

Recommend

CEO approval

Business Outlook

Pros

The product is really good, customers love it. The roadmap is strong and the company is heading in a great direction. Colleagues are great, DocuSign hires highly intelligent people and there is a strong sense of teamwork across the different teams and departments. Offices are well equiped. WFH policy is flexible and fair. DocuSign has a lot going for it

Cons

For some reason, DocuSign struggles with paying, deciding how to pay and when to pay their employees. We have had multiple delays on salary payment. Compensation plans seem to be a struggle. One team has reached the halfway point of the year (consecutive years) without compensation plans which has had an effect on the surrounding teams. We have had issues with tax on more than one occasion. If it wasn't for these issues it would be a 4/5 but DocuSign can't seem to get the basics right. There are some other issues, internal communication isn't great, product and otherwise. We regularly find out people leave in EMEA when we try to email them, this applies at all levels. No clear structures for career path as far as I can tell in most roles.

Docusign Response

6y

Thank you for sharing your experience even though some of your comments were discouraging to read. It’s your experience and we want to hear it. It’s reassuring to hear you enjoy the colleagues and customers you work with and some of our benefits. My team has managed the relationship with Glassdoor for 5+ years, and I can promise you that Glassdoor does not share anymore information about who is writing a review than you yourself can see online. And, personally, I would not sign up to solicit reviews from my colleagues if that were the case. We ask new hires to wait a few months before they write a review on Glassdoor until they have more details to share. Having said that, enthusiastic new hires do write reviews, though that is not something we can control. However, I will make sure we strengthen that point with new hires in our messaging going forward. Regarding feedback, as Dan our CEO promised after the last employee survey, we are building more feedback touchpoints into our processes in addition to conducting semi-annual, confidential employee pulse surveys. You will learn more about these in the coming weeks so sit tight. Employee feedback is a critical factor in helping us uncover the opportunities to improve. Finally, regarding targets and compensation, I will share your review with our Chief People Officer, our VP of Total Rewards, and our VP of Recruiting, so they are aware of your experience. Thanks again.

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5.0

Jul 13, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

1.0

Jul 12, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

Docusign Response

4d

Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.

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Docusign

Great people, great product, difficulties with pay - Customer Success Docusign Employee Review

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